The products are delivered to the customer at the destination that he has chosen in the respective Delivery Point option that he meets on the website of the online store of the company before the completion of his order. The online store vtcsolar.gr cooperates with a courier service company. Shipping costs are calculated according to the total weight of the products you have selected in your order and the destination area. Refer to the table below.
| Transit Time | < 2kg | Extra kg | |
| Greece | 1-2 days | 3.70 € | 0.90 € |
| Bulgaria | 2-3 days | 9.00 € | 2.00 € |
| Cyprus | 2-4 days | 15.00 € | 4.50 € |
| Romania | 2-4 days | 13.00 € | 2.50 € |
For all other destinations (Worldwide) costs will be calculated according to a specific request.
GREECE
Shipments up to a weight of 12 kg are performed by Courier (Geniki Taxydromiki). For shipments over 12 kg, shipments to Attica are performed by Geniki Taxydromiki, while for the rest of Greece, shipments are performed by transport Companies.
EU Countries
Shipments up to a weight of 12 kg are performed by Courier (Geniki Taxydromiki). For shipments over 12 kg, shipments to Attica are performed by Geniki Taxydromiki, while for the rest of Greece, shipments are performed by transport Companies (The delivery time is vary in this case).
Orders until 11:59 am are executed on the same day while after 12:00 they are executed on the next working day. Delivery time is indicative, concerns only working days from the date of departure of the order from Alexandroupolis / Greece and may vary depending on conditions.
The company VTCSolar IKE bears no responsibility for any delays in the delivery of ordered products that are not due to its fault or relate to cases of force majeure, such as severe weather, road network problems, strikes, etc. In each shipment you have the ability to monitor in real time the progress / progress of your order through the tracking system and the shipment number provided by the courier company.